Let’s Converse

Support

One person builds this app, and that person answers the email.

Get in touch

Write to hello@letsconverse.app with a bug, a question, a question you think the app should ask, or anything else. Please include your iOS version and iPhone model if you are reporting a bug — it makes the difference between a fix and a guess.

Common questions

Do I need an account?

Yes, once the app launches. You sign in with Apple or Google, so what you write is kept safe and follows you to a new phone. Before release, the privacy policy will say exactly what that stores.

Does the app work offline?

Mostly. Today’s question and your writing work without a signal, and what you write is saved when you are back online. New questions arrive over the internet.

How do I delete my data?

Open the Profile tab and tap Start over. That erases your answers, your saved questions and everything you have written, and puts the app back to how it was the first time you opened it. It asks you to confirm, and there is no undo.

Deleting the app does the same thing. Everything it stores lives on your device, so removing the app removes all of it. The privacy policy lists exactly what is stored.

Can I retake the survey without losing everything?

Yes. On the Converse tab, tap Reshuffle my topics. That reopens the survey and changes which questions you are served, and it keeps your saved questions and your notes.

Is the app free?

It starts with a 7-day free trial. After that it is a monthly or yearly subscription, and you can cancel any time in your iPhone’s Settings. Prices will be shown in the app before you start the trial.

Reporting something serious

If you find a security problem, or a question in the app that you believe causes real harm, email hello@letsconverse.app and say so in the subject line. Those go to the front of the queue.